Roadside Assistance

One call.
We handle it.

When something goes wrong, BLU members have one number. Emergency response, towing coordination, and 24/7 concierge support — not a third-party hotline. NYC metro only.

Apply for BLU Access Contact Concierge

Coverage details, response options, and member rates are available after sign-in or membership approval.

What's covered

Emergency response

Flat tire. Dead battery. Lockout.

Member priority dispatch. We route the closest available provider to your location and stay on it until resolved.

Towing coordination

We handle the logistics.

Tow arranged, destination confirmed, follow-up coordinated. You make one call. We do the rest.

Non-emergency support

Fuel, jump starts, and more.

No breakdown required. Locked keys, low fuel, flat tire on a quiet street — BLU responds the same way.

24/7 coverage

One number. Always on.

No hold music. No automated menus. Your membership connects you directly to a BLU concierge, any time.

How it works

Contact concierge

Text or call the BLU line. Give your location and the situation. That's it.

We dispatch

Nearest available provider dispatched with your vehicle on file. No repeating yourself.

We stay on it

Real-time updates until you're moving again. We follow up so you don't have to.

Always covered

Roadside coverage comes with membership.

BLU roadside assistance is available exclusively to active members. Apply to unlock 24/7 coverage.